Sales Associate

Jobs Description

The Sales Associate generates sales and cultivates customer loyalty by ensuring customer relationships are created and maintained while ensuring a neat, clean and organized store. Sales Associates are responsible for creating an exceptional Brand experience in the store and are expected to perform a variety of cross-functional tasks as assigned by the Leader on Duty or as needed.

Areas of Responsibility

  • Displays a "customer is the priority" mindset at all times.
  • Consistently treats all Gap customers and employees with respect and contributes to a positive work environment.
  • Accountable to contribute to the achievement of store goals and results.
  • Upholds the commitments to the company's processes, values and Code of Business Conduct.
  • Collaborates with store team to develop innovative solutions to business needs.
  • May flex between customer or support roles as needed by the business.
  • Meets or exceeds company expectations of customer service throughout the store: genuine/authentic interactions, offering solutions or ideas to customers. providing guidance on product fit and style, fitting room experience, loyalty programs, communication and execution of customer promotion/incentives, etc.
  • Executes Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS).
  • Promotes customer loyalty by educating customers about our "loyalty" programs.
  • Communicates customer feedback and opportunities with the management team to improve the overall customer experience.
  • Offers current style advice and is knowledgeable on trends as well as the products we offer.
  • Performs various product placement, replenishment and recovery tasks to maintain a visually appealing, easy shopping experience for our customers.
  • Perform cash register functions.

Education / Experience Requirements

  • High School diploma or equivalent experience preferred.
  • Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals and lift/carry up to 30lbs.
  • Ability to work flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shift.

How to Apply

Apply online or text gapjobs to 97211.